Privacy Policy

Northern Front Coffee ("we", "us", "our") is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights regarding that data.

Information We Collect

When you place an order or create an account, we collect the following personal information:

• Contact information: your name, email address, and phone number
• Shipping information: your mailing address for order delivery
• Payment information: processed securely through Stripe. We do not store your credit card number, CVV, or full card details on our servers. Stripe handles all payment data in compliance with PCI DSS standards.
• Account information: your email and encrypted password if you create an account

How We Use Your Information

We use your personal information for the following purposes:

• Processing and fulfilling your orders
• Sending order confirmations, shipping notifications, and delivery updates
• Responding to your inquiries and customer service requests
• Improving our website and product offerings based on aggregate usage patterns
• Sending promotional emails, only if you have opted in to our mailing list. You may unsubscribe at any time.

Cookies

Our website uses cookies to maintain your shopping cart session, remember your login state, and collect anonymous analytics data. We use first-party cookies for site functionality and may use third-party cookies from analytics providers to understand how visitors use our site. You can disable cookies in your browser settings, though this may affect site functionality such as your shopping cart.

Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We share data only with the following service providers, strictly for the purposes described:

• Stripe: payment processing
• Shipping carriers: your name and address for order delivery
• Email service provider: your email address for transactional and promotional emails (if opted in)

Each of these providers is contractually obligated to protect your data and use it only for the services they provide to us.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with services, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for a minimum of seven years for tax and accounting purposes. If you request deletion of your account, we will remove your personal data within 30 days, except where retention is required by law.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data, subject to legal retention requirements
• Withdraw consent for promotional communications at any time

To exercise any of these rights, contact us at [email protected].

Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmitted between your browser and our website is encrypted using TLS.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

This policy was last updated in March 2026. Please consult a legal professional for compliance with applicable laws in your jurisdiction.